1. Products
2. Customers

Easy to share data.

No manual in Japanese.

We appreciate you value data sharing, which is one the unique feature of Subio Platform. We provide online training in Japanese for free of charge instead of manuals. A suitable work flaw for a particular data set can widely vary due to nature of omics data. And this is why we don't provide automation nor manuals, in which users think they can accomplish their tasks only by following the steps. Please feel free to request online training. We closely look the data together, and discuss how to handle it. Or please ask on-site services for a fee.

Low priced.

Nothing.

This is the first software I used.

This is the first software I used.

You expected that there is the way to analyze the RNA-Seq data though, it is needed your own thought about behaviors of genes. What tools can do is only extracting such genes from data without any smartness. There are many options you can choose, and this is why it's difficult to use the software for beginners. And this is why we provide free online support and low-priced services. If you expect one-button solution, our products and services won't fit your demand. We will welcome your coming back after trying such one-button solutions.

Easy to define and compare groups.

Insufficient manuals.

We stop providing manuals with details of example steps, because you may think they "must" follow it. Manuals would lead you misunderstand that there is a standard way of analysis, but of course not. So we provide free online support to directly talk with your and show several ways to accomplish their goal. Only we can do is providing options with their advantages and disadvantages to help your decision making. Please don't hesitate asking for a help.

Online support is always available for free of charge. I rely on their consulting.

It is hard to understand what I can do with Subio Platform.

Thank you for using our products and calling to support desk. Please don't worry. We're happy to support you every time you need. Please call us as many as you need.

Easy

No

Thank you for using our products. Please feel free to ask for a help.

Price

Difficulty and complexity in data incorporation and analysis

Thank you for renewing the plug-in licenses. We know that no software satisfies everybody. So, if you have difficulties on using our software, please feel free to ask online support and training. You can take the advantage as many times as you want.

Their customer service is very good.

Manual is seemed to be weaker than others.

Thank you for using our products. Yes, we recognized that manuals are weak compare to other commercial software. But you know that we're better in user support. We're happy to support your research.

Low cost

Name value

Subio Platform is not very famous because we don't spend a lot of money on promotions. It's a trade-off of low-pricing.