1. 解析ソフト
2. お客様

low cost and user support

none

Thank you for using our products. Please let us know if you have feature requests.

It is simple and is easy to use it.

None

Thank you. We're glad if you are satisfied with our software.

Although I never use other software, I think it's easy to browse data and the technical support is thorough.

Nothing.

Thank you. We're glad if you're satisfied with our products and services.

I think the best part of the Subio platform is that it makes -omics analysis relatively easy for someone with no or limited background in bioinformatics. In this context, the small movie guiding me through an example analysis (sent to me after submitting a question via helpdesk) was also of great help.Software costs are always an issue if a researcher has no access to other analysis programs, and Subio offers a decent product for a good price.

The graphical output options of Subio are not that elaborated when compared with other programs (e.g. I had access to Genedata for some time - quite impressive). Other than that, I don't see any disadvantages compared to other solutions, at least for my requirements.

Yes, I agree that Genedata provides great tools for professional informaticians, whom we don't target to. We have different purposes and price ranges. We appreciate your input what makes easier to work on both software.

Low pricing and good support.

No movies in Japanese, and only a few documents in Japanese.

Thank you for using our products. Yes, we notice this inconvenience for Japanese users. But it's a trade-off of cost and pricing. We provide online training and technical support in Japanese for free of charge. Please take this advantage, instead of reading documents.

Cheaper than other software.

Nothing special.

We're happy if you're happy with our products.

First of all, free online support/training.Second, low price compared with GeneSpring.

Nothing?

Thank you for supporting us.

We can use the platform for free of charge.

The output image is not very clear.

We have had an item of exporting vector image on our development list for long. You can pay for it to put the high priority on this issue.

I trust their data analysis work because of they flexibly apply a proper work flow on each data set to get result what I really want. 

I don't know about other software.

We are very glad to hear that you are so much satisfied with the results.