Book Online Support/Training

Online Support is free and available to anybody. Also, you can request an online demonstration of the software and services. A session lasts no longer than 45 min. If you’d like to get support about importing data files, please take Online Training of a fee service regardless of the session time.

Online Training is a charged service. You can learn the whole workflow using Subio Platform and plug-ins. It covers data import, normalization, viewer operations, statistical analysis, and biological interpretation. A session lasts three hours at max. Please select two continuously open time boxes, and submit the first time box.

Select Your Time Zone

Please select your time zone.

Tick Your Available Time up to 6

Please select time boxes up to 6 which are convenient for you.

We'll pick a time from your request, and send you an invitation of a web meeting by email.

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Your Contact Information

Please fill the form below and send a request.

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Please select the purpose of the session.
Please describe your study as concretely as possible. However, do not disclose secret information.
Please attach PDF files containing figs or tables your output suppose to be having.
Please zip all files and upload the zip file.