1. 解析ソフト
2. お客様

Online support is always available for free of charge. I rely on their consulting.

It is hard to understand what I can do with Subio Platform.

Thank you for using our products and calling to support desk. Please don't worry. We're happy to support you every time you need. Please call us as many as you need.

Easy

No

Thank you for using our products. Please feel free to ask for a help.

Price

Difficulty and complexity in data incorporation and analysis

Thank you for renewing the plug-in licenses. We know that no software satisfies everybody. So, if you have difficulties on using our software, please feel free to ask online support and training. You can take the advantage as many times as you want.

Their customer service is very good.

Manual is seemed to be weaker than others.

Thank you for using our products. Yes, we recognized that manuals are weak compare to other commercial software. But you know that we're better in user support. We're happy to support your research.

Low cost

Name value

Subio Platform is not very famous because we don't spend a lot of money on promotions. It's a trade-off of low-pricing.

Free charge online support and training.

No disadvantage.

Thank you for using our software and online support. We know that it's difficult to operate Subio Platform, if you don't use it often. Please request online support whenever you need a guide.

The graphical representation of omics data.

I don't get how to use filtering tool in Basic Plug-in.

Thank you for using Subio Platform and plug-ins. We will soon release a new version and it improve usability of filtering tool. I hope you can use it with better understanding data and deciding cutoffs.

Low cost

Name value

Subio Platform is not very famous because we don't spend a lot of money on promotions. It's a trade-off of low-pricing, you know.

Low-priced service and easy to access to Helpdesk

Not so easy operating for specialist

Thank you for using our data-analysis and data-handling services. We're happy to help your operation via web meeting. Please contact us whenever you need a help.